Shipping
We charge a flat rate of $2.15 per order inside the United States, and $5.00 for all other countries.  I ship all items First Class through the United States Postal Service with delivery confirmation.  Most items are shipped the same day of the purchase date.  If you have a special request (ie - make the bracelet a half inch smaller), you can expect your order to ship out 1 to 2 days after your purchase date.

Returns Policy

You may return your items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Coupon Policy

Occasionally we like to offer our customers coupon codes to thank them for their business.  Customers may use a coupon code up to two times each.  Coupon codes are not valid on personalized, special or custom orders.  If you would like to be notified of when coupon codes are offered, please "Like" our Facebook Fan Page: Facebook.com/AutismLoveHope  or you can follow us on Twitter:  twitter.com/AutismLoveHope

Thank you so much for your continued support!